Disclosure Document

About Our Services

Calluna Financial
6 Primrose Street,
Alloa,
Clackmannanshire,
FK10 1JG

1. The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

2. Whose Products Do We Offer?

Mortgages

• We offer advice and recommendations on over 11,000 first charge mortgage products, from over 90 UK lenders (a list is available on request), with the exception of some products only available to you directly from a lender.

Insurance

• We offer products from a range of insurers.
• We only offer products from a limited number of insurers.
• We only offer products from Legal & General Insurance Society for pure protection insurance and general insurance.
• We only offer products from Legal & General Insurance Limited for Buyer insurance.

3. Which Service Will We Provide You With?

Mortgages

• We will advise and make a recommendation for you after we have assessed your needs.

Alternative Options for Finance

It is important that you are aware there may be alternative options to finance your requirements which, if relevant, your adviser will consider and discuss with you, for example, a Second Charge Mortgage, Unsecured Lending, or a Further Advance. If an alternative route appears to be the most appropriate and our adviser is not authorised to provide the advice, they may recommend a referral route.

4. What Will You Have to Pay Us for Our Services?

Mortgages

• No fee. We will be paid commission by the lender.
• A fee. You will receive a quotation that will explain any fees payable.

Insurance

• No fee. We will be paid commission by the provider.
• A fee.

You will receive a quotation that will tell you about any other fees relating to a particular insurance policy.

5. Refund of Fees

A refund of 50% of the fee we charge (50% of £399 is £199.50) will be given if you are not successful in your mortgage application is not successful.

However, please note there will be no refund of our fee should the lender reject your mortgage application due to you not disclosing any material information about your personal situation. 

6. Who Regulates Us?

Calluna Financial is authorised and regulated by the Financial Conduct Authority.

8. Are We Covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

• Mortgage advising and arranging is covered for 100% of the claim up to £50,000, so the maximum compensation is £50,000.
• Insurance advising and arranging is covered for 90% of the claim, with no upper limit.

Further information about compensation scheme arrangements is available from the Financial Services Compensation Scheme.

Important Information About Buy-to-Let Mortgages

It is important you are aware that, in most cases, advice on a Buy-to-Let mortgage will not be regulated by the Financial Conduct Authority (FCA). There are limited exceptions, including where the tenant is a member of the borrower's family or the property will be occupied by the borrower as a primary residence.